In our modern business world, the communication of key info is critical. But in many open office plans, this communication ends up being heard by both those who need to hear it all and those who do not. Regarding the latter, it is simply more noise and is a distraction which makes them much less productive.

Because the majority of tasks call for concentration and not just collaborating and interacting with other employees, companies should be sure to put in sound masking systems so that people only have to listen to what they are meant to hear. The term for this is “speech privacy.” Speech privacy necessitates superior workplace sound masking.

The executives who supervise facilities management frequently utilize sound masking systems so as to ensure speech privacy in the work spaces of their firms.

The products which are available these days are vastly different from the ones we used just a few years prior. Even the office sound masking systems that were in use just a few years ago are now incredibly out-dated. Currently there are a multitude of different types of systems, as well as an array of manufactures. Currently the most powerful and cost-effective sound masking systems are called “direct field” systems, and can provide and amazing value for minimum investment.

One of the most important things for managers to consider when choosing a sound masking system is sound quality in the system that is being purchased. Nearly all of the major industrial sound masking manufacturers give product demos to potential customers. Many will also offer a customer walk through, be sure to take advantage of this opportunity. Old systems may need regular tuning and continued maintenance, and may not initially produce relaxing ambient sounds.

Effective sound masking, then, is the easy part. The best sound masking systems will provide effective speech privacy as well as a calm environment to work in. For instance, you can use a working lawn mower to provide privacy of speech – but it is definitely not a good sound to listen to!

Before sealing the deal, you must be sure to listen to the sound. Always get a masking system which will give a soft, non-directional, consistent sound and has no identifiable loops or repeats. Pick one that has multiple channels instead of an older-style mono system.

If you choose an older style system, you’ll need to find out the costs for ongoing maintenance and tuning. Indirect field systems require tuning every time the furniture is moved, and many require annual recalibration. Newer, direct-field systems require no tuning.

Listening is integral to your job, but loud environments can be distracting and detrimental to one’s work. Jobs usually require intense teamwork, and as such a good solution would be sound insulation systems, which would reduce noise and increase speech privacy. The office sound masking technology is rapidly increasing. When purchasing such a device, it is important to test the audio quality. Demonstrations are common before purchases, anyway. Remember to choose a newer masking system with a soft, non-directional, steady sound and no repeats or loops. Multiple channels are also good. A placid work environment with privacy and white noise is what these devices offer.

- Frank Barnett

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